Booking Terms & Conditions

LNE Herd Investments trading as Absolutely Fabulous Event Styling ABN 30 151 056 352

The following terms and conditions are liable to all clients whether Persons or Corporation when hiring from Absolutely Fabulous Event Styling.

Quotation

All quotations are inclusive of GST and valid for a period of 14 days from the date of issue.

Placing orders

Absolutely Fabulous Event Styling will not accept any orders placed verbally. All orders must be placed in writing via email to abfab@absolutelyfab.com.au

 

Payment

25% Non-refundable booking deposit is due at the time of booking.

100% payment for your booking is due 14 days prior to the event.

Absolutely Fabulous Event Styling reserve the right to request a larger deposit for large orders and for sourcing special items or for the manufacturing of goods to the client’s specifications. If this is required, you will be informed at the time of booking.

Accepted Methods of Payment

Cash or cheque made payable to Absolutely Fabulous Event Styling or Direct Deposit to Absolutely Fabulous Event Styling – Westpac, BSB 032-717 Account 222 344. Please note all cheque payments must be presented 21 days prior to the event booking date.

Pre-Approved Account Holders

Companies with a pre-approved account will be issued their invoice post event. Full payment of this invoice is due within 14 days of the invoice.

Acceptance of the rental agreement is a binding agreement without a deposit being paid.

Security Bond

A security bond of 20% of the total amount of your booking (maximum $500) is required prior to delivery or pick up of hire items and/or services. The security bond is refunded upon return of all clean and undamaged hire items. Reasonable wear and tear is acknowledged and confirmed prior to delivery / pick up. If for any reason there are damaged, lost, stolen or unreturned hire items the security bond will be forfeited to cover cleaning / replacement costs. Should the cost of the repair or replacement exceed your security bond the client will be invoiced separately for this cost.

At the time of any dry hire you will be required to provide a copy of your drivers licence and credit card number. By agreeing to these terms and conditions you also agree for Absolutely Fabulous Event Styling to charge this credit card any unpaid funds within seven (7) days of your event.

If for any reasons there are damaged, lost, stolen or unreturned hire items the person named in this booking will be notified via email and invoiced for the full amount. This invoice is due within 7 days. If for any reason your hired items are not returned within the agreed period noted on your booking, we reserve the right to hold the security deposit.

Cancellations

Cancellations must be made in writing via email to abfab@absolutelyfab.com.au. The initial booking deposit of 25% is a non-refundable deposit. If the booking is cancelled within twenty one (21) days of the event date a 50% of total amount of your booking cancellation fee applies. If the booking is cancelled fourteen (14) days prior to the event you will be charged the total amount of the booking as a cancellation fee.

Delivery, Pickup and Labour Surcharges

Where there is access difficulty to the event location a $220 surcharge will apply. This fee may apply for any location that a trolley cannot be used to reach the event location, stairs or sand or the distance is greater than 50m from vehicle access. This fee is applied wherever Absolutely Fabulous Event Styling sees fit to do so. If the location is outside the Sydney metro area a travel fee may apply. Absolutely Fabulous Event Styling can provide the client with a quote in writing if requested. Public Holidays will incur a surcharge. Should the agreed upon dismantle / collection time be exceeded beyond 15 minutes either by event duration or venue access times, the client is responsible for a surcharge of $80 per staff member, per each hour it is exceeded.

Final Numbers for Bookings

Confirmation of final numbers of products required must be given to Absolutely Fabulous Event Styling at least 14 says prior to the event date.

Change of event date or venue or quantities of products required may attract an alteration to fees quoted. We only allow a 10% reduction on quoted numbers at the time of booking, this may alter your quote and booking fee.

Hire Items

Please note that all items listed in your booking confirmation are on hire base only (unless otherwise stated). If the hired items are lost, stolen or damaged in anyway, the person named in the booking will be charge the full retail replacement value of the hired item/s. (Excluded fresh flowers, candles and balloons).

At the time of pick up or delivery of the hire items the responsibility for the items passes to the person named in the booking. The hirer is responsible for the correct use and safe keeping of the hire items.

If any hired items are lost, broken or damaged by venue staff this liability will be charged to the person named in this booking.

Please note that all linen hired must be returned free from candle wax and excessive stains. If the hired linen in unable to be cleaned via our standard cleaning policy the client will be charged an additional cleaning fee or replacement fee for the damaged items.

The person named in the booking is responsible on pick up or delivery of hire items to count and check all hired items as no refund is given.

The person named in the booking is responsible on return to count and check all hired items as being returned. If any items are missing or damaged the person named in the booking will be liable to pay the full replacement value of the hired item(s).

If due to unforeseen circumstances that hired products become unavailable eg. Such as recently damaged from another event, Absolutely Fabulous Event Styling will endeavour to offer clients a suitable alternatives or refund the client on the product no longer available. Absolutely Fabulous Event Styling is not responsible for any incurred costs to the client due to unforeseen product unavailability.

Packaging and Coat Hangers

On return of hired items all coat hangers, bags, boxed and packaging must be returned with the items. If these are not returned the security bond will be lost and redeemed by Absolutely Fabulous Event Styling.

Delivery and Installation

Any time quoted by Absolutely Fabulous Event Styling for delivery of goods and services is an estimate only and Absolutely Fabulous Event Decorations are not responsible for late delivery for any reason. If Absolutely Fabulous Event Styling are delayed by any circumstance or event beyond there control, then they may suspend delivery or extend the delivery or supply time.

This fee is quoted on each booking. There are no additional charges for pick up and return to our warehouse by the client.

In the instance of any changes to the quoted and agreed delivery, installation or removal of any hire items or products by Absolutely Fabulous Event Styling by the person named in this booking will incur additional charges as listed below, the person named in this booking will be invoiced for these charges and payment is due within 7 days of this invoice.

If for any reason Absolutely Fabulous Event Styling have to return to the agreed delivery address to pick up any items not given to the representative of our business at the initial time of pick up of the hired items the person named in this booking will be charged an additional delivery fee of the same value as the initial pick up fee quoted and agreed upon. This will be invoiced to the person named in the booking and the invoice is due within 7 days.

Wet or Windy Weather – Outdoor events

Wet or windy weather location decisions must be made a minimum of 4 hours prior to the event start time in the case of wedding ceremonies and similar. For outdoor events with extensive setup requirements these will be dealt with on a case by case basis. If the client decides to proceed with the ceremony or event in wet or windy weather, Absolutely Fabulous Event Styling has the right to refuse to roll out carpets or assemble equipment where it is deemed detrimental to the condition of the equipment and safety of guests and staff. If the wet weather location is difficult to access a surcharge may be charged. If the client chooses to cancel due to wet or windy weather no funds will be refunded. If the client decides to move the wedding location after setup has commenced and Absolutely Fabulous Event Styling agree to move the ceremony setup a relocation fee equal to the total confirmed setup amount will be charged. Absolutely Fabulous Event Styling will not be responsible for any delays in the setup.

Absolutely Fabulous Event Styling are not responsible for refunding of hire items or services that are not able to be used due to bad weather conditions.

Permits

Council / National Park permits for the use of the chosen location is the responsibility of the client. Absolutely Fabulous Event Styling will not be held responsible for clients not adhering to location restrictions. All copies of permits must be submitted to Absolutely Fabulous Event Styling a minimum of seven (7) business days prior to event date. Absolutely Fabulous Event Styling reserve the right to refuse setup in any location that requires a permit if these documents have not been supplied by the client.

Floristry

Florist reserves the right to substitute flower or foliage species due to availability or budget constraints. Florist will endeavour to stay as close to colour and style when making these substitutions. Final number of floral designs required must be given to Absolutely Fabulous Event Styling a minimum of ten (10) days prior to event date. Any changes received after such time may incur additional fees.

Display

Absolutely Fabulous Event Styling may use any images from photographs taken of this completed booking setup in their website, portfolio, display areas, exhibitions, competitions, advertising, slide shows, social media or commercially.

By making payment of 25% you are agreeing to abide by these terms and conditions outlined by Absolutely Fabulous Event Styling.